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Is Cloud Support ‘Racing to the Bottom?’

There's a phenomenon that economists describe as a "race to the bottom," where vendors compete by undercutting in price, which leads to a reduction in quality and service. In businesses like airlines, trains, telecoms -- with huge fixed costs -- these downward spirals of service can last for decades because, fundamentally, the customers don't have that much choice. Any vendor foolish enough to offer great service will see their costs go up...and their sales go down. Despite complaints about lousy service, the customer won't tolerate big price increases.

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The biggest benefit to using Snider Technology is their ability to do a lot of things. Whether it is a cabling problem, software problem, or hardware problem, they are able to take care of it. It's a young company that works hard to keep up to date on new technology. They are not afraid to try something new and do the research to make it happen.

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